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Nomsa N
1 reviews | Active since Nov 2018
17 Apr 2021, 11:35
Not happy
I'm not happy with Mondo I sent them email February 2021 that I need to change my bank account and they rep**** with information that needed but still not fixed and they sent a message that my contract has been cancelled but still deducting on the account that I want to change now I have to pay for charges.Their phone when calling it's from Monday to Thursday how fair
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 Apr 2021, 11:33Hi Nomsa,
Thank you for writing to us.
Please note that our team is currently investigation your bill/account related query.
One of our consultants will be in contact with you to discuss your query.
Ref Number: RCO116799
Regards,
The Mondo Team
Thank you for writing to us.
Please note that our team is currently investigation your bill/account related query.
One of our consultants will be in contact with you to discuss your query.
Ref Number: RCO116799
Regards,
The Mondo Team
Mondo's reply19 Apr 2021, 11:33
Official
Hi Nomsa,
Thank you for writing to us.
Please note that our team is currently investigation your bill/account related query.
One of our consultants will be in contact with you to discuss your query.
Ref Number: RCO116799
Regards,
The Mondo Team
Thank you for writing to us.
Please note that our team is currently investigation your bill/account related query.
One of our consultants will be in contact with you to discuss your query.
Ref Number: RCO116799
Regards,
The Mondo Team
Mondo's replyOfficial
19 Apr 2021, 14:42Hi Nomsa,
As discussed with our consultant, please note that you would need to contact the Telkom Team to make changes to your banking details.
Your query is resolved on Mondo's side and and will be closed.
Should you have any further queries, please feel free to email or call our team.
Regards,
The Mondo Team
As discussed with our consultant, please note that you would need to contact the Telkom Team to make changes to your banking details.
Your query is resolved on Mondo's side and and will be closed.
Should you have any further queries, please feel free to email or call our team.
Regards,
The Mondo Team
Mondo's reply19 Apr 2021, 14:42
Official
Hi Nomsa,
As discussed with our consultant, please note that you would need to contact the Telkom Team to make changes to your banking details.
Your query is resolved on Mondo's side and and will be closed.
Should you have any further queries, please feel free to email or call our team.
Regards,
The Mondo Team
As discussed with our consultant, please note that you would need to contact the Telkom Team to make changes to your banking details.
Your query is resolved on Mondo's side and and will be closed.
Should you have any further queries, please feel free to email or call our team.
Regards,
The Mondo Team