1 reviews | Active since Jul 2018
not getting what I signed for from Mondo (Telkom)
I am trying to sort an issue with Mondo Telkom for the past 2 months. I signed a contract for 11GB data in June. So far I am getting 200MB of data and 10GB of WIfi, which i have to be in a wifi zone to connect. I have been in constant contact with Mondo and Telkom from 19 June, but nobody can sort the issue. They are deducting my account for the 11GB per month and I am paying for services not given.
I would just like somebody to set this correct so that i can use what i am paying for.
Good Day Shadley,
Thank you for raising your concerns with us.
Kindly note that we are working on your query.
Kind Regards,
Mondo Team
Good Day Shadley,
Thank you for raising your concerns with us.
Kindly note that we are working on your query.
Kind Regards,
Mondo Team
Good Day Shadley,
As per your conversation with Kimona, your Telkom query has been successfully resolved.
Should you have any further queries please do not hesitate to contact us.
Kind Regards,
Mondo Team
Good Day Shadley,
As per your conversation with Kimona, your Telkom query has been successfully resolved.
Should you have any further queries please do not hesitate to contact us.
Kind Regards,
Mondo Team