1 reviews | Active since Jul 2013
Not delivering promises made
I ordered a tablet on the 27th of November. On the 5th of January it had still not been delivered. After posting a complaint on Hello [URL Removed] I was assisted by Beryl and I received my tablet on the 8th January which I was so thankful for.<br> Beryl also promised that the admin fee of R99-00 would be credited, which has till today not been done.<br> On the 25th of February I have had R182.68 deducted out of my account with no explanation.<br> Please can someone help.
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Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Hello helenbats,
Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care ***.
Hello helenbats,
Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care ***.