RA
Renetta A

1 reviews | Active since May 2017

02 Jun 2017, 13:57

Not a happy person at all! MTN & Mondo dissapoint as expected!

<p>As expected, my issue with Mondo / MTN has NOT been resolved. Yet again, money was deducted from my persons bank account for a cell contract and device she does not have and in fact NEVER received! I am disgusted and defeated!</p>

0
Replies (3)
Mondo
Mondo's reply02 Jun 2017, 14:13
Official

Good day Renetta,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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RA
Renetta A's update11 Jul 2017, 18:07
Reviewer Update

Waiting for this issue to go away..... relying solely on you NM.

Mondo
Mondo's reply20 Oct 2017, 17:31
Official

Hello Renetta

Thank you for allowing us to investigate your query. Your query has been resolved.

We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care

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