TS
Tshwarelo S

1 reviews | Active since Aug 2018

16 Aug 2018, 13:23

Nonsensical **********

Worst Service ever. They offered me a contract and the phone screen was cracked on delivery, I phoned them immediately and they told me to call on Monday, when I did on Monday they told me they will send a currier company to come fetch the phone...they waited for 7 days to pass and they came after to tell me they can't replace but fix the phone because 7 days warranty has passed. I still don't have a phone and they want me to pay to fix the phone. What a nonsense company.....DO NOT USE THEM THEY ARE **********.

0
Replies (2)
Mondo
Mondo's reply16 Aug 2018, 14:17
Official

Good Day Tshwarelo,

Thank you for raising your concerns with us.

Kindly note that we are working on your query.

Kind Regards,

Mondo Team

Mondo
Mondo's reply27 Sept 2018, 09:19
Official

Good Day Tshwarelo,

As per your conversation with Kimona, your query has been resolved.

Kind Regards,

Mondo Team