Non Payment of refund - Cancellation of Contract

In spite of previous correspondence on the subject matter in this forum, Mondo have just recently cancelled the contract (after nearly 5 months of infuriating correspondence.)<br> However the refund that they have been promising for 3 months is now said to be made on 14 January 2016, which is totally unacceptable.<br> The attitude is one of making everything as difficult as possible.<br> They will not budge on this ridiculous decision.<br> Please assist on applying pressure to bring this matter to finality before 25 December 2015.<br> Many thanks,