1 reviews | Active since Aug 2020
Non-existing offers and BAD service
Mondo and MTN are selling non-existing offers to clients. I got a call from a guy says his from Mondo and offered me two sim cards for data. One had to have 20 Gig which will be 10 Gig day and the other 10 at night for R99. He offered me another one for 40 Gig which had to receive 20 Gig for day and the Other 20 for night at the price of R169. I just found out that those were pure BIG lies. Both sim cards are getting ONLY 6Gig, how ridiculous is that? He even **** to me and said I will be able to make change of ownership on one of the sim cards as I was taking it for my sister. When I try to call MTN to make change of ownership so that she can pay the sim card her self, they say it's impossible. This is my first time using MTN but I don't think I'll ever use it again or recommend it to anyone. What a BAD service. I tried cancelling this contract and was told am not able to. This is really ridiculous
Thank you for writing to us.
We will contact you to discuss and resolve.
Regards,
The Mondo Team
Thank you for writing to us.
We will contact you to discuss and resolve.
Regards,
The Mondo Team
As discussed with Kim, we have escalated your dispute for feedback.
We will revert with an update.
Regards,
The Mondo Team
As discussed with Kim, we have escalated your dispute for feedback.
We will revert with an update.
Regards,
The Mondo Team
Please note that feedback on the outcome of the investigation has been shared with you.
As discussed with our consultant, the cancellation has been submitted.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that feedback on the outcome of the investigation has been shared with you.
As discussed with our consultant, the cancellation has been submitted.
We will keep you updated on the progress of this.
Regards,
The Mondo Team
As discussed with our consultant, please note that the cancellation is still in progress.
Our team is working around the clock to resolve this and we will revert with feedback.
Regards,
The Mondo Team
As discussed with our consultant, please note that the cancellation is still in progress.
Our team is working around the clock to resolve this and we will revert with feedback.
Regards,
The Mondo Team
As discussed with Amanda we will credits the cancellation fee and MTN will assist with credits.
Have a lovely day further.
Regards,
The Mondo Team
As discussed with Amanda we will credits the cancellation fee and MTN will assist with credits.
Have a lovely day further.
Regards,
The Mondo Team
Please note that your refund has been arranged.
The cancellation is in progress and our consultant will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that your refund has been arranged.
The cancellation is in progress and our consultant will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that your cancellation is in progress.
Our consultant will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that your cancellation is in progress.
Our consultant will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that your lines are deactivated and your query is resolved.
Should you have any further queries please feel free to call our team.
Regards,
The Mondo Team
Please note that your lines are deactivated and your query is resolved.
Should you have any further queries please feel free to call our team.
Regards,
The Mondo Team
