KM
Kwena M

1 reviews | Active since Nov 2023

06 Nov 2023, 14:11

non existence service

Your service is non existent , I've been waiting for my delivery God knows for how long 🤦I need my order As in like yesterday

Your order 1-***** I've app**** on the 24th of October my application was cancelled i don't know by whom and they opened another application on the 3rd of November I'm still waiting , its been over 10 days

0
Replies (11)
Mondo
Mondo's reply06 Nov 2023, 14:23
Official
Hi Kwena ,

Thank you for taking the time to write to us about your MTN order.

Your order is at delivery stage and it shows that DSV did contact you today, delivery has been scheduled for the 9th of November.

Regards,
The Mondo Team
KM
Kwena M's update06 Nov 2023, 14:38
Reviewer Update
The address and cellphone number are incorrect , i don't even know the number they called , I've called to update my number and cellphone number because i don't know ho they belong to
KM
Kwena M's update06 Nov 2023, 14:40
Reviewer Update
My cellphone number is *** or *** and the delivery address has to be

10 Philips St, Ferndale,
Randburg, 2194 , iSON Experiences






SaveCall
Mondo
Mondo's reply06 Nov 2023, 14:54
Official
Hi Kwena ,

Your details have been escalated to DSV.

Regards,
The Mondo Team
KM
Kwena M's update06 Nov 2023, 15:00
Reviewer Update
when can i follow up with them then?? because I've been waiting more than 10 days now and ive called mondo on the 27th to update the address on the 27th why was it updated today only ??
KM
Kwena M's update07 Nov 2023, 12:07
Reviewer Update
hi I'm still waiting for an update , any news for me?
KM
Kwena M's update09 Nov 2023, 12:49
Reviewer Update
Hi im still waiting, im not getting any update
Mondo
Mondo's reply13 Nov 2023, 09:43
Official
Hi Kwena,

Trust you are well,

Your order is with DSV and they will call you today for another delivery appointment.

Kind Regards,
The Mondo Team
KM
Kwena M's update13 Nov 2023, 09:53
Reviewer Update
The address and cellphone number are incorrect

Correct details below

*** OR ***

CORRECT DELIVERY ADDRESS
10 Philips St, Ferndale,
Randburg, 2194 , iSON Experiences
KM
Kwena M's update13 Nov 2023, 13:56
Reviewer Update
Guys my issue is till not resolved , 19 days later and I'm not getting any update and I call in everyday for a follow up
Mondo
Mondo's reply04 Dec 2023, 10:19
Official
Hi Kwena,

Your query has now been closed as your order was returned to the MTN warehouse.

Kind Regards,
The Mondo Team