GG
Gail G
1 reviews | Active since Sept 2015
14 Sept 2015, 15:21
Non Delivery on goods
I was contacted towards the end of July about a mobile router. I agreed to the supply of it but as I would be away for the month of August could they please deliver in September. I was debited on the 31st August for the amount of R99,00 and received a phone call on the 1st September from RAM to arrange delivery. They read out my name and initials and I told them they were incorrect. They said they would get back to me as they had to reconfirm with Telkom. To-date I have heard nothing and I wish to cancel my order.
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Replies (1)Mondo's replyOfficial
14 Sept 2015, 15:44Hello Melby,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are in receipt of your query, we will investigate your query and provide feedback to you ASAP.
Please do not hesitate to contact us should you require any urgent assistance.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are in receipt of your query, we will investigate your query and provide feedback to you ASAP.
Please do not hesitate to contact us should you require any urgent assistance.
Kind Regards
Mondo Customer Care
***
Mondo's reply14 Sept 2015, 15:44
Official
Hello Melby,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are in receipt of your query, we will investigate your query and provide feedback to you ASAP.
Please do not hesitate to contact us should you require any urgent assistance.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are in receipt of your query, we will investigate your query and provide feedback to you ASAP.
Please do not hesitate to contact us should you require any urgent assistance.
Kind Regards
Mondo Customer Care
***
