Non delivery
<p>I was guarenteed deliver within two weeks (which is exceptionally long) but it has been over three weeks now and nothing, although I was charged for the delivery more than two weeks ago. I cannot get through to their call centre, and the cost for waiting to get through is getting rediculous. I have emailed them on two occasions and have not received a reply. </p>
Good day Robert, Thank you for raising your query with Mondo Customer Care. Kindly note that we are busy investigating your query and will revert with feedback ASAP. Please do not hesitate to contact us, should you have any further queries. Kind Regards Mondo Customer Care ***
Best regards,
Good day Robert, Thank you for raising your query with Mondo Customer Care. Kindly note that we are busy investigating your query and will revert with feedback ASAP. Please do not hesitate to contact us, should you have any further queries. Kind Regards Mondo Customer Care ***
Best regards,
Although Mondo finally responded to my Hello Peter complaint, nothing has beem done. Once again I get no response from my emails to their customer care and can never get through on their call line. I strongly advice everyone to steer clear of this company. I am now seeking to get my delivery fee returned and my contract cancelled.
Although Mondo finally responded to my Hello Peter complaint, nothing has beem done. Once again I get no response from my emails to their customer care and can never get through on their call line. I strongly advice everyone to steer clear of this company. I am now seeking to get my delivery fee returned and my contract cancelled.
Hello Robert,
Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care ***.
Best regards,
Hello Robert,
Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care ***.
Best regards,