pS
patrick S
1 reviews | Active since May 2012
02 Sept 2021, 17:40
No words to describe mondo besides. *******
It's been a month. All my questions have fallen on deaf ears. No manager has called me back with feedback. No info regarding my cancelation, over payment or even the ombudsman contact details. What a ******* company mondo telkom is. Beyond comprehension really. I really hope that business goes belly up. Pathetic
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
02 Sept 2021, 18:09 Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
Mondo's reply02 Sept 2021, 18:09
Official
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
pS
patrick S's updateReviewer Update
02 Sept 2021, 18:14I'm so sick and tired of your automatically generic message that you promptly send out to complaints but no response from management to diffuse this situation.
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
pS
patrick S's update02 Sept 2021, 18:14
Reviewer Update
I'm so sick and tired of your automatically generic message that you promptly send out to complaints but no response from management to diffuse this situation.
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
Mondo's replyOfficial
02 Sept 2021, 20:09 Good day,
Please note that you will be assisted during business hours.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Please note that you will be assisted during business hours.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply02 Sept 2021, 20:09
Official
Good day,
Please note that you will be assisted during business hours.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Please note that you will be assisted during business hours.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
pS
patrick S's updateReviewer Update
03 Sept 2021, 13:42Still not a squeak from mondo. Just another automated message.
I'm so sick and tired of your automatically generic message that you promptly send out to complaints but no response from management to diffuse this situation.
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
I'm so sick and tired of your automatically generic message that you promptly send out to complaints but no response from management to diffuse this situation.
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
pS
patrick S's update03 Sept 2021, 13:42
Reviewer Update
Still not a squeak from mondo. Just another automated message.
I'm so sick and tired of your automatically generic message that you promptly send out to complaints but no response from management to diffuse this situation.
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
I'm so sick and tired of your automatically generic message that you promptly send out to complaints but no response from management to diffuse this situation.
****** useless imbeciles
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the level of service you have received.
NO YOU NOT
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. I REQUESTED A MANAGER TO RESOLVE THIS CAUSE YOUR AGENTS ARE USELESS
Your Case Number is: RCO134404 .
Regards,
The Mondo Team
Mondo's replyOfficial
03 Sept 2021, 13:47Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the inconvenience.
Please note we are currently looking into your query and will be in contact with you shortly.
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the inconvenience.
Please note we are currently looking into your query and will be in contact with you shortly.
Regards,
The Mondo Team
Mondo's reply03 Sept 2021, 13:47
Official
Hi Patrick,
Thank you for taking the time to write to us.
We sincerely apologize for the inconvenience.
Please note we are currently looking into your query and will be in contact with you shortly.
Regards,
The Mondo Team
Thank you for taking the time to write to us.
We sincerely apologize for the inconvenience.
Please note we are currently looking into your query and will be in contact with you shortly.
Regards,
The Mondo Team