RJ
Robin J

1 reviews | Active since Oct 2011

18 Aug 2016, 08:41

NO SERVICE! SIM NOT ACTIVE AFTER 3 WEEKS

<p>I ordered a mobile wireless device from Mondo and Telkom and received it but after 3 weeks the sim is still not activated. I have tried ccalling but no one answers. Emails are not rep**** to. I tried contacting Telkom but they have been no help. So i am paying for something i can't even use. Worst service</p>

0
Replies (2)
Mondo
Mondo's reply18 Aug 2016, 09:25
Official

Good day Robin,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

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Mondo
Mondo's reply15 Sept 2016, 15:15
Official

Hello Robin, Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***