WH
Wendy H
1 reviews | Active since Dec 2020
19 Jan 2021, 09:47
No SERVICE FROM MONDO
I have been contacting Mondo since November 2020 to resolve an issue. They issued me with a card on the wrong cell number and so I still dont have an operational card for my family members cellphone. It took them weeks to realise where they had gone wrong, something I had suspected all along. The matter went under investigation in December 2020. Still waiting. Mondo you are never going to do business with me again. Telkom must find another marketing agent. Absolutely useless company.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
19 Jan 2021, 10:05Good day Wendy,
We have received your query. Kindly note that one of our dedicated consultants will be in contact with you shortly. Regards, The Mondo Team
We have received your query. Kindly note that one of our dedicated consultants will be in contact with you shortly. Regards, The Mondo Team
Mondo's reply19 Jan 2021, 10:05
Official
Good day Wendy,
We have received your query. Kindly note that one of our dedicated consultants will be in contact with you shortly. Regards, The Mondo Team
We have received your query. Kindly note that one of our dedicated consultants will be in contact with you shortly. Regards, The Mondo Team
Mondo's replyOfficial
19 Jan 2021, 16:56Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply19 Jan 2021, 16:56
Official
Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
25 Jan 2021, 17:50Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply25 Jan 2021, 17:50
Official
Good Day,
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise what the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
26 Jan 2021, 14:33Good day Wendy,
Thank you ever so much for allowing Kim the opportunity to chat to you. Please accept our sincere apologies for the level of service received.
You have confirmed that your query is resolved.
This query will be closed. Please refer to the email Kim sent and respond with the requested documents.
Kind Regards,
Mondo Team
Thank you ever so much for allowing Kim the opportunity to chat to you. Please accept our sincere apologies for the level of service received.
You have confirmed that your query is resolved.
This query will be closed. Please refer to the email Kim sent and respond with the requested documents.
Kind Regards,
Mondo Team
Mondo's reply26 Jan 2021, 14:33
Official
Good day Wendy,
Thank you ever so much for allowing Kim the opportunity to chat to you. Please accept our sincere apologies for the level of service received.
You have confirmed that your query is resolved.
This query will be closed. Please refer to the email Kim sent and respond with the requested documents.
Kind Regards,
Mondo Team
Thank you ever so much for allowing Kim the opportunity to chat to you. Please accept our sincere apologies for the level of service received.
You have confirmed that your query is resolved.
This query will be closed. Please refer to the email Kim sent and respond with the requested documents.
Kind Regards,
Mondo Team