No service delivery

<p>Good morning, I received a call from Mondo during March, they sold me a Telkom contract- Free me 500mb for R69.00 per month. The sim card was delivered to my house as promised, but Mondo failed to activate the sim card. After numerous attempts to get the sim card activated, they still failed. Therefore, I requested them (via email) to cancel the contract because they cannot deliver and activate the sim card. The 1st mail that I send them was 09 March- requesting the cancellation of the contract. I received feedback that the contract will be cancelled and that Telkom will take 30 days to cancel. In meantime is a lie, they did not cancel the contract. I received an account from Telkom indicating that I owe them money, Telkom also deducted money from my account and now my bank account has a minus amount. Can someone at Mondo and Telkom kindly wake up and cancel this contract. Telkom and Mondo should also refund me. Cancellation and refund should be emailed to me ASAP. D.La Vita ********** 752</p>