YT
Yolisa T
1 reviews | Active since Oct 2023
24 Oct 2023, 15:37
No sense of urgency
I've requested for a call back from mondo mtn online almost 2 weeks back, until today there has been no response, really disappointed as they promise to call back within 24 to 48 hours
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
24 Oct 2023, 16:33Hi Yolisa,
Thank you for taking the time to write to us about your online application
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO445689.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your online application
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO445689.
Regards,
The Mondo Team
Mondo's reply24 Oct 2023, 16:33
Official
Hi Yolisa,
Thank you for taking the time to write to us about your online application
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO445689.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your online application
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO445689.
Regards,
The Mondo Team
Mondo's replyOfficial
25 Oct 2023, 14:52Hi Yolisa,
Thank you for taking our call.
As discussed, your query was resolved and credits were passed.
Due to the above your query will now be closed.
Kind Regards,
The Mondo Team
Thank you for taking our call.
As discussed, your query was resolved and credits were passed.
Due to the above your query will now be closed.
Kind Regards,
The Mondo Team
Mondo's reply25 Oct 2023, 14:52
Official
Hi Yolisa,
Thank you for taking our call.
As discussed, your query was resolved and credits were passed.
Due to the above your query will now be closed.
Kind Regards,
The Mondo Team
Thank you for taking our call.
As discussed, your query was resolved and credits were passed.
Due to the above your query will now be closed.
Kind Regards,
The Mondo Team