NO RESPONSE FROM CALL CENTRE, USELESS COMPANY

<p>My partner, Didi Neethling purchased the SmartBroadband wireless 50GB + Huawei B315 from them. They delivered but we cancelled in writing and by phone plus we sent it back immediately in the original box as they were installing fibre to our neigbourhood that same day. We were in our cancellation time. We liaised with Vanilla Gounden and sent the package to Kimona Pillay via Postnet courier. They assured us the contract will be cancelled on receipt of the package and they will also cancell with TElkom. After sending numerous emails, telephone calls to their useless call centre to confirm all is okay for the cancellation we get NO response. Then we get hit by the Telkom bill and its already been deducted with R1, 376.36. WOW. Dont use this company at all!!! All these telecommunication and cell phone companys always wants to make a quick sale, however when it comes to after sales service they are all useless and clueless. We will definintely not make use of them.</p>