No response at all from Customer Care

<p>You phoned me to sell me a Telkom LTE router and data bundle contract. After waiting probably a month for the delivery to happen, I finally received the package yesterday afternoon at 13h00. I immediately put the SIM in the router and plugged it in. Now I have to wait for the SIM to be registered or activated.</p> <p> </p> <p>Considering the amount of time I had to wait for this to happen, I thought I'd actually phone the number (as indicated on the pamphlet inserted in the box) to have the SIM activated a bit sooner.</p> <p> </p> <p>After three phone calls to your customer "care" line and waiting on the line for 15 minutes each time, no-one answered. How can you let your customers wait on a support line for that long!? I don't even think my dealings with Telkom directly was this bad!</p> <p> </p> <p>So I decided to send an email to your customer care email address... And still no response there either.</p> <p> </p> <p>So I decided to tweet you... And still no response there either!?</p> <p> </p> <p>Are there any personnel manning your Customer support channels? </p> <p> </p> <p>PLEASE can someone just phone ME so I can get this SIM activated? Considering I only have 7 days to make up my mind on whether I want this deal or not, I can't spend three or four of them waiting for SIM activation. If I can't get this SIM activated by this afternoon, I will have no option but to return the router and SIM.</p>