FM
Florinah M

1 reviews | Active since Jun 2019

25 Jun 2019, 10:42

No longer interested in your Sim card 10GB

I was called Moodley I think it was on 9th offering me 10 GB for R99 yes great deal and she was so kind gave her my details.... When should we debit your account? Me last day of the month.... Her please hold of for my supervisor to confirm your details..... Fast forward few days later they debit me on the 18th. Well I reversed my money and no longer interested I will be sending your Sim back if and when u decide to send it to me

0
Replies (4)
Mondo
Mondo's reply25 Jun 2019, 10:56
Official
Good Day Florinah,

Thank you for raising your query with us.
Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team
Mondo
Mondo's reply25 Jun 2019, 11:24
Official
Good Day Florinah,

As discussed with our consultant, an investigation has been logged.

We will revert with feedback shortly,
Kind Regards, 

Mondo Team 
Mondo
Mondo's reply27 Jun 2019, 13:44
Official
Good Day Florinah,

Kindly note that we have attempted contacting you with feedback regarding the investigation logged however we haven't been successful.

Please respond to our mail to advise what will be the best possible time to contact you.
Kind Regards, 

Mondo Team
Mondo
Mondo's reply02 Jul 2019, 09:37
Official
Good Day Florinah, 

As per your request, we have submitted a cancellation of the delivery for you.

Your query is now resolved.

Should you have any further queries please feel free to call or email us.
 Kind Regards, 

Mondo Team