1 reviews | Active since Nov 2013
No followup, left in the dark - debits going off my account but no service, product or call
<p>I usually never entertain cold callers but this seemed like a legit Telkom Deal for an LTE router and subscription. After a long call I finally agreed and was asked a series of questions to be legally bound over the phone - among the conditions was a clause describing the ability to cancel my contract within 7 days, WHICH I WISH TO DO IMMEDIATELY because I have received zero feedback or followup or product or service or phone call. I emailed twice last week - no reply. Trying to get through to them over the phone is an absolute joke, waited for 30 mins every time I try - just gave up eventually.</p> <p> </p> <p>My account has already been debited of course. I do not want any part of this **** company please URGENTLY CONTACT ME to cancel my contract before any further debits. Do not try convince me otherwise, I want no part of this and wish to cut ties immediately - call me urgently.</p> <p> </p> <p>I am utterly disgusted with this company and their 'service.'</p>
Good day Michael,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Michael,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
