RJ
Rosemary J
1 reviews | Active since Sept 2015
29 Dec 2018, 04:27
No feedback /communication
Good day,
I was phoned and approved for a data/sim card/router plan(10Gb) for R169 per month, that was about a month ago, the consultant advised me that the router will be delivered within 7 to 10 working days,
Can you please let me know when the router will be delivered, why don't I get any communication, why is Mondo(Telkom) just quiet after I've been approved???
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
31 Dec 2018, 08:06Good Day Rosemary,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply31 Dec 2018, 08:06
Official
Good Day Rosemary,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
31 Dec 2018, 08:54Good Day Rosemary,
As discussed with Kimona, we are unable to locate an application on our system under your name in the last 3 months.
Please contact the network service provider to query this.
Your query has been resolved.
Kind Regards,
Mondo Team
As discussed with Kimona, we are unable to locate an application on our system under your name in the last 3 months.
Please contact the network service provider to query this.
Your query has been resolved.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply31 Dec 2018, 08:54
Official
Good Day Rosemary,
As discussed with Kimona, we are unable to locate an application on our system under your name in the last 3 months.
Please contact the network service provider to query this.
Your query has been resolved.
Kind Regards,
Mondo Team
As discussed with Kimona, we are unable to locate an application on our system under your name in the last 3 months.
Please contact the network service provider to query this.
Your query has been resolved.
Kind Regards,
Mondo Team
Best regards,