1 reviews | Active since Dec 2014
No Delivery of My headset
They promised me that delivery will be with 7 days but nothing was sent to me yet. Mondo sold me the phone on the 2nd of Nov but till today dololo phone. When I call the call centre, there is no answer as their systems says they are all busy. I sent an email, No response... bad customer experience. They are to hasty to sell you a product but when it comes to customer service they are way inefficient
Good day Duduzile
Thank you for writing your report and bringing this matter to our attention.
We will treat your query with the utmost urgency it deserves and will provide feedback to you shortly. We apologize for the inconvenience caused and can assure you, we will do whatever we must, to resolve your query and make you a happy customer.
Regards,
Mondo Team
Good day Duduzile
Thank you for writing your report and bringing this matter to our attention.
We will treat your query with the utmost urgency it deserves and will provide feedback to you shortly. We apologize for the inconvenience caused and can assure you, we will do whatever we must, to resolve your query and make you a happy customer.
Regards,
Mondo Team