AK
Antoinette K
1 reviews | Active since Dec 2021
01 Mar 2022, 12:19
No delivery
I app**** for a cellphone contract. They phoned me and everything was approved and done. They said the couriers will contact me. It's been 2 weeks and they still didn't contact me. When I phone mondo customer service they keep me on hold for 30mins and then the call gets disconnected.
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Replies (1)
Mondo's replyOfficial
01 Mar 2022, 16:06Hi Antoinette,
Trust you are well.
Please note that your recent MTN application which was done through Mondo, reflects as declined on the MTN system.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Kindly note that the above query will be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application which was done through Mondo, reflects as declined on the MTN system.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Kindly note that the above query will be closed.
Regards,
The Mondo Team
Mondo's reply01 Mar 2022, 16:06
Official
Hi Antoinette,
Trust you are well.
Please note that your recent MTN application which was done through Mondo, reflects as declined on the MTN system.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Kindly note that the above query will be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application which was done through Mondo, reflects as declined on the MTN system.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Kindly note that the above query will be closed.
Regards,
The Mondo Team