No customer service

I was contacted and told I could receive extra data of R149 per month on my cell number. A 3G Tablet was included with the offer. When I received the Tablet, I found the data was for that number and not my cell. I had specifically asked Zahira if the data would be for my cell and I was told definitely it was.<br> I cancelled the contract the same week I received the Tablet and am still waiting for a Senior Consultant to contact me. I was told a reference number would be sent to me, still have not received it and the Tablet has not been collected, I have been told that refunds cannot take place until two days after the device has been collected which it has not been. So now I have been debited for two months and am wondering if I will ever be able to sort this mess out.<br> Rosemary