No communication back
Ordered a data sim, the activation has not happened even after weeks of delivery, i am unable to reach the consultants after calling the customer care number, the website and whatsapp number is not helping too
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
19 Jan 2022, 12:33Good day Bokamoso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171868
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171868
Regards,
The Mondo Team
Best regards,
Mondo's reply19 Jan 2022, 12:33
Official
Good day Bokamoso,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171868
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171868
Regards,
The Mondo Team
Best regards,