YK
Yusuf K
1 reviews | Active since Oct 2015
01 Oct 2015, 12:31
No answer
Received a call on the 14 September and accepted the new contract with an ETA of the package between 5 to 7 working days.Tried contacting call centre from 25 September daily on *** phone always rings and no answer. I need to know what exactly is going on with my package and for a consultant to urgently contact me as my account has already been debited and I have not received anything
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Mondo's replyOfficial
02 Oct 2015, 08:01Hello yusufkasodjee,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we have assigned your query to one of our consultants and they will be calling you back shortly.
We apologies for any inconvenience caused.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we have assigned your query to one of our consultants and they will be calling you back shortly.
We apologies for any inconvenience caused.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Mondo's reply02 Oct 2015, 08:01
Official
Hello yusufkasodjee,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we have assigned your query to one of our consultants and they will be calling you back shortly.
We apologies for any inconvenience caused.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we have assigned your query to one of our consultants and they will be calling you back shortly.
We apologies for any inconvenience caused.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,