1 reviews | Active since May 2016
No action after sis months and very disgruntled!
I agreed to a Vodacom contract through Mondo of R129-00 per month for 2 gigs. That was October 2015. I get charged R139-00 per month. After numerous phone calls and mail from my side this matter has not been resolved. Kim from Monod Customer Care phoned me on 26 April 2016 stating that this will be rectified and I will get no refund, but the contract will be for the next 24 months at R129-00 per month. This morning again R139-00 were taken off my account. I am fed up with their promises. All I need is what was agreed upon: i.e. R129-00 per month for 24 months since October 2015! Get your act together!
Hello Neels Van Niekerk,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
086 123 6666
Hello Neels Van Niekerk,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
086 123 6666
Hello Neels Van Niekerk,
Thank you for raising your query with Mondo Customer Care.
As discussed with Jonathan Subban our Client Liaison Officer your query has been resolved.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello Neels Van Niekerk,
Thank you for raising your query with Mondo Customer Care.
As discussed with Jonathan Subban our Client Liaison Officer your query has been resolved.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
