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Michael V

1 reviews | Active since Jun 2021

26 Jun 2021, 14:22

New contract

Aabsolutely no interest to try and resolve the issue

0
Replies (4)
Mondo
Mondo's reply28 Jun 2021, 08:20
Official
Hi Michael,
 
Thank you for sharing your concerns with us.

We sincerely apologize for the inconvenience caused regarding your MTN Application.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO125528 
 
Regards, 
 
The Mondo Team
Mondo
Mondo's reply05 Jul 2021, 14:48
Official
 Hi Michael, 
Trust you are well,
Please note that we have been unsuccessful in attempting to contact you, regarding your MTN application. 
Kindly advise what is a convenient time to make contact.
Regards, The Mondo Team 
MV
Michael V's update05 Jul 2021, 18:32
Reviewer Update
Hi,
I did actually speak to someone from your company today, but you apparently cannot help me. Which is strange considering that MTN are the ones that passed the application onto you and you apparently declined it, yet you do not know why it was declined and on enquiry to MTN they pass the enquiry onto you?
Mondo
Mondo's reply07 Jul 2021, 09:17
Official
Hi Michael,

Trust you are well.

As discussed with Nicole, please note there are no applications reflecting under Mondo.

Thank you for allowing us to look into your query.

Your query will be closed.

Please call or email us if you have any further queries.

Regards,

The Mondo Team