New contract and already regretting going over to Mondo

<p>In May I was contacted by Mondo and offered a good deal on a phone contract which I decided to take as my contract with Virgin Mobile would be ending at the end of May. My phone was delivered and I was told that as soon as my contract ended my number would be ported over to Telkom but I must call them on the 31st. I did so and was told that my number could only be ported once my contract with Virgin, i again explained that my contract ended that day so I wanted my number ported from 1 June, i was then told that it would take up to 3 MONTHS to port my number! After this conversation I emailed Mondo and told them that was absolute nonsense and totally unacceptable as the number was now on prepaid and could therefore be ported immediately. I was contacted by someone from Mondo the next day who sad they would port my number that day. From then on i was unable to make/receive calls or sms's so i phoned Mondo again only to be told that they had no record of my enquiry on the system and had not received an instruction to port my number!!! I was then told that i would have to physically go into Telkom and tell them to port the number. I did so on June 16th and was told I would have to come back another time as they cannot port numbers on public holidays or weekends?! Really?! So I went in again yesterday, 20 June, during my lunch break with all the relevant information. After waiting for a long time and the 2 people in front of me saying they had already been waiting over an hour I called for a supervisor to complain as we all need to get back to work. I was simply told to be patient. Well I have now been patient long enough!! I will not take up any more of my time and petrol to go in to another store to be messed around again. I expect to be contacted by a supervisor and problem sorted out immediately or I will be contacting the consumer council to discuss my rights. Truly disgusted with Mond and Telkom and really regretting my decision to take up a contract with you! </p>