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Mondo's replyOfficial
28 Mar 2022, 15:19Good day Ronaldt,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO203422
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO203422
Regards,
The Mondo Team
Mondo's reply28 Mar 2022, 15:19
Official
Good day Ronaldt,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO203422
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO203422
Regards,
The Mondo Team
RS
Ronaldt S's updateReviewer Update
29 Mar 2022, 14:42I am still waiting for a reply or agent to call me?
RS
Ronaldt S's update29 Mar 2022, 14:42
Reviewer Update
I am still waiting for a reply or agent to call me?
Mondo's replyOfficial
06 Apr 2022, 08:55Good day,
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply06 Apr 2022, 08:55
Official
Good day,
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team