New client and NOT happy
This is my first month with Mondo Telkom and I already have no internet access. I've checked data balance and I have 9gb available until 01 October 2017. Yet when I log in to Telkom to check it says I am out of data bundle. I have barely even used the internet!
Can someone please contact me and tell me what is going on. I have left a message on Facebook messenger as well as emailed - no response. I have tried calling - no answer!
Good day Chantelle,
Thank you for bringing this matter to our attention.
We value your feedback as this can only help us to improve our service. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.
Kind Regards,
Mondo Team
Good day Chantelle,
Thank you for bringing this matter to our attention.
We value your feedback as this can only help us to improve our service. One of our Senior Consultants will make contact with you shortly to assist you with your enquiry.
Kind Regards,
Mondo Team
Hello Chantelle
Thank you for allowing us to investigate your query. As per your discussion with Kim, your query has been resolved.
We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
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Hello Chantelle
Thank you for allowing us to investigate your query. As per your discussion with Kim, your query has been resolved.
We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
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