1 reviews | Active since Sept 2011
Never trust Mondo
I was contacted by a telemarketer under the guise of a vodacom agent "rewarding" me for my 16 years that i have been with vodacom.
I was offered a new contract for a Mecer Guru Pro @ R399 per month. I quickly googled the device whilst on the call and I accepted the offer, as I was i in the market for a new tablet as it were.
The device arrived and was truly one of the worst devices i have ever used. I was astounded that it is a Mecer product. Be that as it may, I opted to have the device returned and then contacted them about same.
They "cancelled" the contract and assured me ram will be contacting me and collection will be arranged. This was more than a week ago. Ram has not contacted me. In the mean time I have contaced Mondo about 5 times and they keep on assuring me that ram will collect and that the contract is cancelled.
According to vodacom i will be charged for this contract even though ive cancelled and mondo has FAILED to arrange a timeous collection. I want this device collected.
This company has yet again showed me that you NEVER trust telemarketers. Never ever. Horrible company. Horrible service.
The Mondo Team
The Mondo Team
Once this is generated we will escalate to Ram Couriers for an urgent collection.
We will revert with feedback on the status of this collection and cancellation.
Many thanks,
The Mondo Team
Once this is generated we will escalate to Ram Couriers for an urgent collection.
We will revert with feedback on the status of this collection and cancellation.
Many thanks,
The Mondo Team
Our team will revert with feedback.
Many thanks,
The Mondo Team
Our team will revert with feedback.
Many thanks,
The Mondo Team
Your package has been returned and the cancellation has been submitted.
Your query is now resolved.
Should you have any further queries please feel free to call or email our team.
Many thanks,
The Mondo Team
Your package has been returned and the cancellation has been submitted.
Your query is now resolved.
Should you have any further queries please feel free to call or email our team.
Many thanks,
The Mondo Team
