HP
Heidi P
1 reviews | Active since Feb 2021
11 Feb 2021, 15:24
Never take an upgrade from Vodacom.
Smangele *** you were very friendly on the phone. However, the problem was not resolved and the email address you provided does not work. So, thanks for nothing. And to be clear, this is actually about Vodacom. Who sells me an upgrade under false pretence and then send me from pillar to post (ma'am, you should speak to Vodacom. But I called Vodacom. Yes but now you are speaking to Rewards, or Mondo, or whatever. But I didn't call you. Ma'am, I can't help you). *******. ****************.
Helpful (0)
Replies (3)0
Replies (3)Mondo's replyOfficial
11 Feb 2021, 15:49Hi Heidi ,
We sincerely apologise for the service you have received regarding your upgrade query. This is not the type of feedback we like to receive from our valued customers.
Kindly note your query has been assigned to a dedicated consultant who will be contacting you shortly.
Regards,
Mondo Team
We sincerely apologise for the service you have received regarding your upgrade query. This is not the type of feedback we like to receive from our valued customers.
Kindly note your query has been assigned to a dedicated consultant who will be contacting you shortly.
Regards,
Mondo Team
Mondo's reply11 Feb 2021, 15:49
Official
Hi Heidi ,
We sincerely apologise for the service you have received regarding your upgrade query. This is not the type of feedback we like to receive from our valued customers.
Kindly note your query has been assigned to a dedicated consultant who will be contacting you shortly.
Regards,
Mondo Team
We sincerely apologise for the service you have received regarding your upgrade query. This is not the type of feedback we like to receive from our valued customers.
Kindly note your query has been assigned to a dedicated consultant who will be contacting you shortly.
Regards,
Mondo Team
Mondo's replyOfficial
16 Feb 2021, 15:08Hi Heidi ,
Kindly note we have attempted contacting you for feedback on your query however your number was not available.
Please note further attempts will be made to contact you.
Regards,
Phindile
Kindly note we have attempted contacting you for feedback on your query however your number was not available.
Please note further attempts will be made to contact you.
Regards,
Phindile
Mondo's reply16 Feb 2021, 15:08
Official
Hi Heidi ,
Kindly note we have attempted contacting you for feedback on your query however your number was not available.
Please note further attempts will be made to contact you.
Regards,
Phindile
Kindly note we have attempted contacting you for feedback on your query however your number was not available.
Please note further attempts will be made to contact you.
Regards,
Phindile
Mondo's replyOfficial
24 Feb 2021, 08:54Good day Helena Trust you are well. Kindly note we have attempted contacting you however number was not available. Please note the order you queried has been cancelled as per the system. This query is nor closed. Have a lovely day further.
Regards, Mondo Team
Regards, Mondo Team
Mondo's reply24 Feb 2021, 08:54
Official
Good day Helena Trust you are well. Kindly note we have attempted contacting you however number was not available. Please note the order you queried has been cancelled as per the system. This query is nor closed. Have a lovely day further.
Regards, Mondo Team
Regards, Mondo Team
