YM
YuSUF M
1 reviews | Active since Feb 2018
18 Jan 2024, 13:24
Never recommend to anyone.
Never recommend to buy anything from them. Worse service you will ever receive. I should say. No service at all
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
19 Jan 2024, 12:59Hi Yusuf M,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order could not be delivered successfully due to biometrics failure when the courier company attempted to deliver the order to you. After a couple of attempts, it is their process to return the order which then gets cancelled on the system due to exceeding delivery attempts.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order could not be delivered successfully due to biometrics failure when the courier company attempted to deliver the order to you. After a couple of attempts, it is their process to return the order which then gets cancelled on the system due to exceeding delivery attempts.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply19 Jan 2024, 12:59
Official
Hi Yusuf M,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order could not be delivered successfully due to biometrics failure when the courier company attempted to deliver the order to you. After a couple of attempts, it is their process to return the order which then gets cancelled on the system due to exceeding delivery attempts.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Your order could not be delivered successfully due to biometrics failure when the courier company attempted to deliver the order to you. After a couple of attempts, it is their process to return the order which then gets cancelled on the system due to exceeding delivery attempts.
Should you require any further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
YM
YuSUF M's updateReviewer Update
24 Jan 2024, 13:13The only way to resolve this issue is to contact the ombudsman. You will be hearing from him.
I'm still struggling to get my refund from mtn and Mondo. And also mails have been sent and I just get ignored
I'm still struggling to get my refund from mtn and Mondo. And also mails have been sent and I just get ignored
YM
YuSUF M's update24 Jan 2024, 13:13
Reviewer Update
The only way to resolve this issue is to contact the ombudsman. You will be hearing from him.
I'm still struggling to get my refund from mtn and Mondo. And also mails have been sent and I just get ignored
I'm still struggling to get my refund from mtn and Mondo. And also mails have been sent and I just get ignored