Never again will I share my personal details with Mondo

I was phoned by a call center agent (David Kannemeyer) from Mondo in late January. Normally I ignore these phone call, but in this case I answered the phone (now I regret it). He convinced me take out their 5Gig contract for R150, which included a modem. I proceeded to give him all my personal details that he required (again something I never normally do on the phone). A supervisor afterwards confirmed all my personal details with me. A week later I have not received anything, so I started to make enquiries. I was shocked when Vasha Naido from Mondo's customer relations department told me that nothing about my transaction has been recorded on their system. She assured me that the supervisor of the call agents would phone me back before the end of the day. He never phoned me. I made three further phone calls that day (everytime I got brushed off by their customer service agents). The next day I was able to speak to Vasha again and she managed to put me on the phone with her manager (Vish Chetty). It turned out, the deal that they signed me up for expired, but they never bothered to let me know about their mistake. Much worse than the disappointment about their service was the feeling of violating my trust. I entrusted them with my personal information and they had no regard for it. Never again, Mondo.