Networks Problem
<p>Hi, my phone arrived Monday and it's been 24 hours wait. Until now I don't have network, it feels like am holding a toy with me, please help me with this network can't continue like this.</p> <p> </p> <p>Or else come collect your phone back.</p> <p>Tried calling no one picks up.</p>
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
10 Aug 2016, 06:04Good day Nkosinathi,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
Mondo's reply10 Aug 2016, 06:04
Official
Good day Nkosinathi,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Best regards,
's updateReviewer Update
10 Aug 2016, 08:00Hi, i fully appreciate a call from this Lady Lezerene Singh. she told me that my sim card will be active if i switch off my phone for about 5 minutes now it's been 1/2 hours no network even now, but she did sent me my new number which is ***. so, please help i though everything is sorted but no, it's not sorted.
kind regards
Nkosinathi
***
's update10 Aug 2016, 08:00
Reviewer Update
Hi, i fully appreciate a call from this Lady Lezerene Singh. she told me that my sim card will be active if i switch off my phone for about 5 minutes now it's been 1/2 hours no network even now, but she did sent me my new number which is ***. so, please help i though everything is sorted but no, it's not sorted.
kind regards
Nkosinathi
***
's updateReviewer Update
10 Aug 2016, 10:26Hi, Thank very much now my phone is working good. thank to Lezerene Singh .
's update10 Aug 2016, 10:26
Reviewer Update
Hi, Thank very much now my phone is working good. thank to Lezerene Singh .
Mondo's replyOfficial
15 Sept 2016, 12:11Hello Nkosinathi, Thank you for allowing us to investigate and resolve your query. As per your discussion with Lezerene, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Best regards,
Mondo's reply15 Sept 2016, 12:11
Official
Hello Nkosinathi, Thank you for allowing us to investigate and resolve your query. As per your discussion with Lezerene, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Best regards,