sM
sebe M

1 reviews | Active since Oct 2021

29 Oct 2021, 18:58

Network problem

The service is very poor. Since you upgraded my simcard I am experiencing network problem. I am regretting . I am planning to cancel this upgrading

0
Replies (2)
Mondo
Mondo's reply29 Oct 2021, 19:13
Official
 Hi sebe,
 
Thank you for taking the time to write to us about your upgrade.
 
We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
 
Your Case Number is: RCO147437.
 
Regards,
 
The Mondo Team  

Best regards,

Mondo
Mondo's reply07 Feb 2022, 15:05
Official
Hi Sebe,

Trust you are well.

Please provide us with your ID number or contact number for further assistance, regarding the above review.

Regards,

The Mondo Team

Best regards,