SM
Smangaliso M
1 reviews | Active since Dec 2021
21 Dec 2021, 09:59
Network
Since i received my router no network
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
21 Dec 2021, 10:07Good day Smangaliso,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163387
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163387
Regards,
The Mondo Team
Mondo's reply21 Dec 2021, 10:07
Official
Good day Smangaliso,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163387
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163387
Regards,
The Mondo Team
Mondo's replyOfficial
03 Jan 2022, 11:54Hi Smangaliso,
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply03 Jan 2022, 11:54
Official
Hi Smangaliso,
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please be advised that your Telkom SIM has been upgraded.
Kindly note that the SIM card which was delivered is a back-up SIM card.
Therefore, your existing SIM card has been upgraded.
You may contact our Customer Care Team for further enquiries.
Your query will now be closed.
Regards,
The Mondo Team