Hellopeter
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CYNTHIA N

1 reviews | Active since Dec 2022

25 Dec 2022, 12:26

Network and Signal problems

I have a bad experience with the service. The Telkom network is not accessible in my area.

0
Replies (4)
Mondo
Mondo's reply28 Dec 2022, 08:10
Official
Hi, 

Thank you for taking the time to write to us about your Telkom query.

We sincerely apologize for the level of service you have received. Our team is currently investigating your query.

We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is:  RCO322743 

Regards, 

The Mondo Team

Best regards,

Mondo
Mondo's reply04 Jan 2023, 15:41
Official
Hi Cynthia,

Trust you are well.

Please note that we have been unsuccessful in attempting to contact you regarding your recent Hello Peter review.

Please provide us with a contactable number .

Kindly advise what is a convenient time to make contact.

Your Case Number is:  RCO322743 

Thank you.

Have a lovely day further.

Best regards,

Mondo
Mondo's reply06 Jan 2023, 13:10
Official
Hi Cynthia,

Trust you are well.

Please note that you may contact Telkom on 081180 in order to query about your Telkom network coverage.

Regards,

The Mondo Team

Best regards,

Mondo
Mondo's reply06 Jan 2023, 13:10
Official
 Hi Cynthia,

Trust you are well.

Please note that you may contact Telkom on 081180 in order to query about your Telkom network coverage.

Regards,

The Mondo Team 

Best regards,