BJ
Bernicia J
1 reviews | Active since May 2019
29 May 2019, 11:03
NEED HELP
Worst experience! Our data contract was renewed without permission and there was a new router and Windows package sent, not received by us. No one at the call center can assist with confirming who did the upgrade nor help in any other way. We want to know who did the upgrade and stop this contract with immediate effect. We have phoned 5 times and are fed up. **********
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
29 May 2019, 11:06Good Day Bernicia,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply29 May 2019, 11:06
Official
Good Day Bernicia,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Best regards,
Mondo's replyOfficial
31 May 2019, 16:22Good Day Bernicia,
As discussed with Kimona, your upgrade has been successfully reversed and your query is resolved.
Should you have any further queries please call us on ***.
Kind Regards,
Mondo Team
As discussed with Kimona, your upgrade has been successfully reversed and your query is resolved.
Should you have any further queries please call us on ***.
Kind Regards,
Mondo Team
Best regards,
Mondo's reply31 May 2019, 16:22
Official
Good Day Bernicia,
As discussed with Kimona, your upgrade has been successfully reversed and your query is resolved.
Should you have any further queries please call us on ***.
Kind Regards,
Mondo Team
As discussed with Kimona, your upgrade has been successfully reversed and your query is resolved.
Should you have any further queries please call us on ***.
Kind Regards,
Mondo Team
Best regards,