naeema jacobs

I was sold a Huawei Mediapad 8inch tab from Mondo. I was promised that I will receive 1GB of data effective immediately after activation of my data sim. It has been 2 weeks,going in for the 3rd week and still no data. I was contacted by a guy named Sylvester that my sim card was now active but I am still waiting. Ihave phoned the call centre on numerous occassions but its always high call volumes and can never get through to them. I am really frustrated and see no use for the tab. Mondo also advised me that it was telkom's responsibility to activate my sim,but telkom was unable to assist and referred me back to mondo,which I can never get through to any of the agents. I feel like returning this tab as I have no use for it,the guy that sold me the tab also promised that it has a flash when I repeatedly asked him if he's sure and he convinced me that it does have a flash,also he told me it runs on the KitKat OS,but when I checked it was running on JellyBean OS. So many lies and empty promises just for a sale. I am not wowed at all,no data but there's been debits that went off my account. It is going in for the 3rd week already. Mondo sucks,truly awful service!