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Hi Nicolene,

Thank you for taking the time to write to us about your Telkom query.

Please note that due to an upgrade being done, your initial sim card was activated with the new benefits. 

The new sim card is a backup sim, should you lose your initial sim card.

Case Number: RCO241398

The above query will now be closed.

Should you require further assistance, you may contact our Customer Care Team.

Have a lovely day further.

Regards,

The Mondo Team