PN
Pearl N

1 reviews | Active since Dec 2017

24 Dec 2017, 06:59

My sim card for router not activated!

I received a new router from Mondo (Telkom)on Thursday and today is Sunday but that sim card has no been activated!They said the sim card will be activated within 48hours. I cant even get hold of them because its the holidays and they are off! iam so broken right now as I needed the wifi to correspond with my family during this festive ? Can someone call me ASAP: ********** 255

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Replies (2)
PN
Pearl N's update27 Dec 2017, 14:17
Reviewer Update
I got contacted by Mondo today regards my query, iam so happy at the swift reaction to my query,they solved my query,sim card activated and they even going to reserve my fee? Thank you Mondo
Mondo
Mondo's reply27 Dec 2017, 14:38
Official

Good day Pearl,

Thank you for raising your query with us.

We value your feedback as this can only help us to improve our service. As discussed with Kim, your line has been successfully activated.

We humbly apologise for the inconvenience caused to you thus far.

Kind Regards,

Mondo Team

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