KN
Kealeboga N

1 reviews | Active since Aug 2017

02 Aug 2017, 10:03

My contract got cancelled

<p>Hello, I have a complaint about Mondo Mobile who I had a contract with and I cancelled it two days later after taking it because I was not happy with the Telkom Network coverage, I was Debited an amount of R195 by telkom or is it mondo mobile, now I want to ensure that the contract is CANCELLED because I don't want anything to do with it. </p> <p> </p> <p>I felt this is the only platform that can get them listening because clearly they didn't listen to me before, I managed to reverse the transaction but I want to ensure that IT IS CANCELED. SOMEONE PLEASE ASSIST.</p> <p> </p> <p>Thank you.</p>

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Replies (2)
Mondo
Mondo's reply02 Aug 2017, 15:09
Official

Good day Morena,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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Mondo
Mondo's reply23 Oct 2017, 08:52
Official

Good day Morena,

We have not been successful contacting you, however, we trust that your query has now been resolved.

Should you have any further queries please feel free to contact.

Regards,

Mondo Team

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