NM
Nelisa M

1 reviews | Active since Jun 2016

15 Jun 2016, 19:31

My complaints is being handled in a professionally manner hopefully it will be resolved soon

<p>I was approuch one of mondo selling agent to take a mobicell contract which is call mobicell desire she explain everything about the package i was convinced this package is one of best one so i agreed to take the package n then they promised to deliver the phone in 14 days the did, but when i recieved phone i find out is not the package we agreed on but i called to report that problem last week, I'm happy that they promised me to resolve this issue i guess this matter it was handled professionally </p>

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Replies (1)
Mondo
Mondo's reply21 Jun 2016, 07:24
Official

Hello Mr Mthembu,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care
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