CR
Caiphas R
1 reviews | Active since Aug 2021
03 Aug 2021, 11:29
My application
The call service was great i wont lie. The problem is that I've been waiting on you to send my phone. I tried tracking my application and somehow my ID is not in your systems
Helpful (0)
Replies (7)0
Replies (7)
Mondo's replyOfficial
03 Aug 2021, 11:38 Hi Caiphas
Thank you for taking the time to write to us about your delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Thank you for taking the time to write to us about your delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Best regards,
Mondo's reply03 Aug 2021, 11:38
Official
Hi Caiphas
Thank you for taking the time to write to us about your delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Thank you for taking the time to write to us about your delivery query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129384
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
10 Aug 2021, 14:25Hi Caiphas,
Please note that your application is still in a processing status.
We have escalated this to our online team to finalize the order.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that your application is still in a processing status.
We have escalated this to our online team to finalize the order.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Best regards,
Mondo's reply10 Aug 2021, 14:25
Official
Hi Caiphas,
Please note that your application is still in a processing status.
We have escalated this to our online team to finalize the order.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that your application is still in a processing status.
We have escalated this to our online team to finalize the order.
Our team will keep you updated on the progress of this.
Regards,
The Mondo Team
Best regards,
CR
Caiphas R's updateReviewer Update
11 Aug 2021, 09:01That would be highly appreciated
CR
Caiphas R's update11 Aug 2021, 09:01
Reviewer Update
That would be highly appreciated
Mondo's replyOfficial
12 Aug 2021, 09:12Hi Caiphas,
Please note that our team is working on your application query.
Our team will continue to keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that our team is working on your application query.
Our team will continue to keep you updated on the progress of this.
Regards,
The Mondo Team
Best regards,
Mondo's reply12 Aug 2021, 09:12
Official
Hi Caiphas,
Please note that our team is working on your application query.
Our team will continue to keep you updated on the progress of this.
Regards,
The Mondo Team
Please note that our team is working on your application query.
Our team will continue to keep you updated on the progress of this.
Regards,
The Mondo Team
Best regards,
CR
Caiphas R's updateReviewer Update
16 Aug 2021, 18:24Six days later I haven't even been contacted once, if you dont wanna give me the contract just say so please and stop giving me the runarounds. I really tried being patient.
CR
Caiphas R's update16 Aug 2021, 18:24
Reviewer Update
Six days later I haven't even been contacted once, if you dont wanna give me the contract just say so please and stop giving me the runarounds. I really tried being patient.
Mondo's replyOfficial
17 Aug 2021, 07:36Good day,
We do apologize for the inconvenience caused.
Kindly note that you will receive a call within today.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
Kindly note that you will receive a call within today.
Regards,
The Mondo Team
Best regards,
Mondo's reply17 Aug 2021, 07:36
Official
Good day,
We do apologize for the inconvenience caused.
Kindly note that you will receive a call within today.
Regards,
The Mondo Team
We do apologize for the inconvenience caused.
Kindly note that you will receive a call within today.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
07 Sept 2021, 13:56Hi Caiphas,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Best regards,
Mondo's reply07 Sept 2021, 13:56
Official
Hi Caiphas,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Best regards,