MTN/MONDO CONTRACT

i app**** for a laptop contract on line through mondo/mtn online. the customer agent called me i explained what i wanted. this was in october around the 13th/14th 2022. the itme was delivered about a month later via courier. it was completely the wrong item. i dont even know how much the contract cost or the laptop that they sent me. i called them immediatly upon reciept of the item and told them it was the wring thing. they told me to take it to an mtn store whic i did only to be told it must go to a corparte store which is far away. i called them again and told them this is not my mess up they must sort it out im not waiting my time and petrol. the laptop and router was eventually collected on the 12th of december. im still waiting to this day for the contract to be sorted out and cancelled. i call them almost everyday and get the usual runaround of it has been escaleted to a higher person but im still struggling. in the mean time my line has been suspended due to non payment. i cannot pay for something i do not have. absolutely terrible service on both parts. i have been instore the store doens t get back to me even via email or phone call. mondo doesn't get back to you. after 23 years if not longer i think i will be leaving MTN/MONDO .