SF
Sanet F
1 reviews | Active since Sept 2021
11 Sept 2021, 09:38
Mtn/Mondo Contract
Looks like after 20 years i have to destroy my simcard as it is so difficult for Mtn/Mondo to cancel my contract and change my sim to prepaid. Struggling now for a month already to cancel my contract.. NOT a happy customer.
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Replies (1)
Mondo's replyOfficial
11 Sept 2021, 09:46Hi Sanet,
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135614
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135614
Regards,
The Mondo Team
Best regards,
Mondo's reply11 Sept 2021, 09:46
Official
Hi Sanet,
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135614
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO135614
Regards,
The Mondo Team
Best regards,