ZM
Zola M
1 reviews | Active since Jan 2023
03 Jan 2023, 16:17
MTN upgrade application
Not a great interaction I had with the call centre agent! Not even greetings received during the discussion!
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
03 Jan 2023, 16:32Hi Zola,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO325012
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO325012
Regards,
The Mondo Team
Best regards,
Mondo's reply03 Jan 2023, 16:32
Official
Hi Zola,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO325012
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO325012
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
13 Jan 2023, 11:50Hi Zola,
Trust you are well.
As discussed with our sales team earlier this week, please note that there is a current stock delay of the selected device.
Once stock is available, your application will be finalized.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
As discussed with our sales team earlier this week, please note that there is a current stock delay of the selected device.
Once stock is available, your application will be finalized.
We do apologize for the delay.
Regards,
The Mondo Team
Best regards,
Mondo's reply13 Jan 2023, 11:50
Official
Hi Zola,
Trust you are well.
As discussed with our sales team earlier this week, please note that there is a current stock delay of the selected device.
Once stock is available, your application will be finalized.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
As discussed with our sales team earlier this week, please note that there is a current stock delay of the selected device.
Once stock is available, your application will be finalized.
We do apologize for the delay.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
30 Jan 2023, 09:50Hi Zola,
Trust you are well.
We have found that you have taken a deal at an MTN store.
Due to this, your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
We have found that you have taken a deal at an MTN store.
Due to this, your query will now be closed.
Regards,
The Mondo Team
Best regards,
Mondo's reply30 Jan 2023, 09:50
Official
Hi Zola,
Trust you are well.
We have found that you have taken a deal at an MTN store.
Due to this, your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
We have found that you have taken a deal at an MTN store.
Due to this, your query will now be closed.
Regards,
The Mondo Team
Best regards,