JN
Japie N
1 reviews | Active since Dec 2021
11 May 2022, 08:44
MTN Router
What a waste of time!!!! I was called by Mondo who recommended a new MTN internet contract with a router on 21 April 2022. I was informed that the router will be delivered on 25 April 2022. It is now 11 May 2022 and I still did not receive the router. I was transferred from one person to another (6 times) by MTN customer service who could not help me. I will not recommend the service from Mondo or MTB to any person.
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Mondo's replyOfficial
11 May 2022, 09:32Hi Japie,
Thank you for taking the time to write to us about your MTN delivery query.
We do apologize for the delay.
Please note that an urgent delivery request has been sent to DSV couriers and DSV will be in contact with you in order to set an appointment for delivery.
Case Number: RCO224247
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
We do apologize for the delay.
Please note that an urgent delivery request has been sent to DSV couriers and DSV will be in contact with you in order to set an appointment for delivery.
Case Number: RCO224247
Regards,
The Mondo Team
Mondo's reply11 May 2022, 09:32
Official
Hi Japie,
Thank you for taking the time to write to us about your MTN delivery query.
We do apologize for the delay.
Please note that an urgent delivery request has been sent to DSV couriers and DSV will be in contact with you in order to set an appointment for delivery.
Case Number: RCO224247
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery query.
We do apologize for the delay.
Please note that an urgent delivery request has been sent to DSV couriers and DSV will be in contact with you in order to set an appointment for delivery.
Case Number: RCO224247
Regards,
The Mondo Team