FI
Fortunate I
1 reviews | Active since Oct 2021
13 Oct 2021, 15:15
Mtn query
Recently speaking to a guy buy the name of sashan Bridge Lall, from mondo, afte month already of trying to get my refund back from mtn on becouse I was overcharged, shashan promised that my query Wil be resolved latest Friday the 15/102021, I further note that a lady called shante who also made a promise a week ago that my money Wil be paid back, but still... I hope sashan is the last person I call with regards to this or the best way will be to take legal action
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
13 Oct 2021, 15:18Hi Fortunate,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143268
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143268
Regards,
The Mondo Team
Mondo's reply13 Oct 2021, 15:18
Official
Hi Fortunate,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143268
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143268
Regards,
The Mondo Team